Emergency
Maintenance Service

IF YOU HAVE A TRUE EMERGENCY, PLEASE CALL 911

  • null
    24 hours
    For your convenience, White Gloves Property Management Solutions provides a 24-hour Emergency Maintenance Service.
  • null
    Emergency
    If you have an Emergency Maintenance Request, please call 404.207.9699 immediately!

Emergency
Maintenance Service

IF YOU HAVE A TRUE EMERGENCY, PLEASE CALL 911

  • null
    24 hours
    For your convenience, White Gloves Property Management Solutions provides a 24-hour Emergency Maintenance Service.
  • null
    Emergency
    If you have an Emergency Maintenance Request, please call 404.207.9699 immediately!

Follow the prompts

For After-Hour Emergencies (after 5:30 pm or on weekends or holidays), call 980-451-3957, listen, and follow the prompts to be connected to our on-call staff. A live person will answer and relay the information to the on-call technician. If deemed a true emergency, the issue will be addressed immediately. Non-emergencies will be addressed during business hours to save on unnecessary emergency maintenance costs.

Electrical

  • Power is off in the entire home

Plumbing

  • Clogged sewer line: if there is no other usable bathroom on the property
  • Burst water supply lines

Structural

  • Storm damage to the roof, tree limbs on the top, etc.
  • Elevator malfunction
  • Community entrance blocked

Security

  • Security/entrance gate malfunction
  • Fire systems: Smoke alarm continuously sounding, sprinklers running, etc.
  • Call boxes/FOB/access to home, i.e., unable to access or enter the property

If any of these scenarios apply

 Please call us at 980-451-3957 FOLLOW THE PROMPTS TO REACH THE EMERGENCY MAINTENANCE CONTACT. A LIVE PERSON WILL ANSWER AND DETERMINE IF THIS IS A TRUE EMERGENCY. FOR A TRUE EMERGENCY, THE ON-CALL TECHNICIAN WILL RESPOND. IF YOU’VE PLACED A CALL, EXPECT A PHONE CALL FROM THE ON-CALL TECHNICIAN. NON-EMERGENCIES ARE HANDLED DURING BUSINESS HOURS. DO NOT LEAVE A MESSAGE AT OUR OFFICE FOR AN EMERGENCY IF IT IS AFTER REGULAR BUSINESS HOURS.

A non-emergency maintenance repair can be requested by submitting a Request for Maintenance Repair Form.

You can also email your service request to wtgloveservicerequest@outlook.com

White Glove Property Management can assist you with your goals!